Managed Print Services Rollout
Across Europe

Summary

We manage large-scale deployment and installation of HP, Canon, Brother multifunction printers across 200+ retail stores in Europe. Services include device staging, delivery, installation, training, relocation, and decommissioning, aligned with strict rollout timelines.

Challenge

Consistent high-quality installation and support
across multiple countries with tight deadlines and
varied site conditions, including access constraints
like stairways.

Outcome

  • Over 1,000 devices deployed across 200+ stores
  • 100% compliance with rollout deadlines
  • Reduced installation delays and improved store
    readiness
  • Enhanced user confidence through training and
    support

Solution

  • Stage devices in a clean room in
    our warehouse with firmware and
    paper testing, optional labelling
    Deliver using tail-lift vehicles or
    logistic company (DHL) and install
    onsite with network setup
    Relocate devices within buildings
    or between sites (up to 50km),
    managing stair walker handling
    Manage device de-commission,
    returns, and storage with full
    serial number tracking